When seconds matter. From the vehicle, or 5 km away.

The in-vehicle panic button is mounted in the vehicle within easy driver reach — for emergencies that happen while the driver is in the vehicle. The LoRa remote duress pendant is carried by the person (worn on a lanyard or clipped to a belt) and works up to 5 km line-of-sight from the vehicle's TRACKbox — for lone workers operating away from their vehicle.

Activation immediately sends alerts via SMS, email, push notification, and platform alerts to the people you've configured. Two activation modes available: standard panic (alert fires on press) and latched panic (alert continues until manually reset). The activation also triggers any associated dispatch workflows you've set up.

Up to 5 km in clear line-of-sight conditions. LoRa (Long Range) is a low-power wide-area networking technology designed specifically for long-distance, low-bandwidth signalling — perfect for personal duress where you need range and reliability over data rate. Robust signal penetration even in challenging environments.

No. The LoRa pendant talks to the TRACKbox in the vehicle, which then relays through its own cellular (or satellite) connection. The pendant only needs to be charged — no separate connectivity contract, no per-pendant data plan.

Yes. The button installs in any vehicle with a TRACKbox TB2 or TB4. Standard install positions it on the dashboard or trim within easy driver reach. Professional installation recommended for clean wire routing and durability.

Standard panic fires the alert on press, for a single notification of an emergency. Latched panic continues the alert until it is manually reset, which suits situations where the threat is ongoing and you want the signal to persist until someone confirms the all-clear. Both modes use a press-and-hold safety of about four seconds to prevent accidental activation.

You configure who is notified, on which channel, with what escalation. Activation sends alerts via SMS, email, push notification, and platform alert to the people you have set up. Routing can differ by time of day — for example the operations desk during the day and a duty manager after hours.

The LoRa pendant is designed to work with the vehicle as its anchor point — it relays through the TRACKbox in the vehicle, which then sends the alert over the vehicle connection. It covers the lone-worker case up to 5 km line-of-sight from the vehicle. The in-vehicle panic button covers emergencies while the driver is in the cabin. Most operations deploy both to cover each scenario.

No separate monitoring contract is built into the product. Alerts are delivered straight to the people and channels you configure — SMS, email, push, and platform alert — so your own operations centre or duty staff receive them directly. You decide the escalation chain that suits your organisation.

The TRACKbox sends alerts over its 4G LTE connection on the Telstra network in Australia. On the satellite-capable TRACKbox 4, satellite connectivity provides an additional path where it is available — Iridium is available today in Australia, and Direct-to-Cell is live in New Zealand and rolling out in Australia subject to carrier availability. The device also uses store-and-forward so data is held and sent once a connection is re-established.